By accessing and placing an order on our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

Orders

• All orders are subject to availability and confirmation.
• We reserve the right to cancel or refuse any order without prior notice.
• Product images are for display purposes only. Actual product color may slightly vary.

Pricing & Payment

• All prices are listed in Pakistani Rupees (PKR).
• Prices may change without prior notice.
• Payment method available is Cash on Delivery (COD) only.

Shipping

• Flat shipping rate of PKR 450 applies nationwide.
• Delivery timelines are estimated and may vary due to location or unforeseen circumstances.
• We are not responsible for delays caused by courier services.

Returns & Exchanges

• Returns are accepted within 7–10 days of delivery.
• Products must be unused, unopened, and in original packaging.
• Returns are only accepted for damaged items or incorrect orders.
• Opened or used cosmetic/skincare products are not eligible for return or exchange due to hygiene reasons.

Damaged or Incorrect Items

• Customers must report damaged or incorrect items within 48 hours of delivery.
• Clear images or videos of the product are required for verification.

Liability

• We are not responsible for any allergic reactions or skin sensitivity.
• Please perform a patch test before using any skincare or cosmetic product.
• Use products at your own discretion.

Privacy

• Your personal information is kept secure and used only to process your order.
• We do not share customer data with third parties except for delivery purposes.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.